| | Brinks |
COMPANY NAME | We have always been Fortress Security | Brinks is no longer in business; acquired by another security company. |
LOCATION | Local Texas Company with Nation Wide Monitoring | Corporate office is out of the country via acquisition. |
BBB HISTORY & RATING | Accredited Business with an A+ Rating | Brinks is not accredited with the BBB and has a "no rating" |
MONITORING STATIONS | Four domestic, U.L. listed, interconnected, triple redundancy with under a 30-second average response time | Their customers are now monitored by the acquirer of Brinks Home Security. |
CUSTOMER SERVICE & LIVE RESPONSE | Live domestic representative response 24 hours a day 365 days a year | No live response - phone tree and hold times. |
EQUIPMENT NAME | Honeywell | Leased and proprietary. |
EQUIPMENT MANUFACTURER | Honeywell | Third party branded with Brinks Home Security |
EQUIPMENT WARRANTY | Lifetime warranty with site visit | A warranty is extra cost, usually $5 - 10 per month |
WIRELESS SIGNAL COMMUNICATOR | 4G with largest, fastest network | Mostly landline service not wireless |
HOME AUTOMATION ADD-ONS | A full scope of home automation and Honeywell's award-winning interactive services. Supports homeowner DYI Zwave devices | Does not install home automation |
REMOTE ACCESS | Honeywell Total Connect - live connection to your security system | Does not provide this service |
LANDLINE MONITORING | Yes, if requested | Yes |
TERM LENGTH | 39 Months | 36 Months |
ACCOUNTABLE EMPLOYEES OR SUBCONTRACTORS? | Employees only | Mostly employees |
FIXED vs. VARIABLE MONTHLY RATES | We have never increased rates. | Historically, has increased monthly rates. |
MONTHLY RATES | Starting at $17.99. Full home automation starting at $49.99. | Starting at $30 - 55 |
INSTALLATION RATES | Free installation and free activation | Typically $99 - 199 |
CRASH & SMASH TECHNOLOGY | Yes, Honeywell's exclusive API Technology | Not available |
GUARANTEES | *$1,000 Promise | Does not provide any guarantee |