24/7 Support
Fortress Security is closely monitoring the outbreak of COVID-19 (coronavirus).
The health and security of our patrons and community are important to us. We are avidly following the CDC’s guidelines on preventative measures. In the event of a national quarantine, our services will be available.
As members of the critical emergency services sector, we will be observing our responsibility of keeping you and your family safe by continuing to support our valued customers and offering our services to our local community.
Email Fortress Support at [email protected]
Live Support1 (866) 378-92588am – 5pm CST weekdays, you will be routed to your local branch office. After Hours Support1 (866) 378-9258You will reach one of our five 24-hour National Monitoring Stations. |
Tech Hotline1 (866) 378-9258After hours technical assistance. If your technician does not answer, your call will be returned by a Fortress Security technician immediately upon their first opportunity. |
Billing Support1 (866) 378-92588am – 5pm CST weekdays You will be routed to your local branch office where our billing support personnel are here to assist you with paying your bill, checking on your account, signing up for our easy Auto-pay service or other billing/account questions. |
View a Glossary of helpful security terms
Click to See Downloadable User Manuals
LYNX Touch User Support Videos
Alarm Permit Information
Please contact your local municipality or Police Department’s non-emergency phone line.
