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What is video verification, and why do I need it with my home security system? December 28th, 2016

Video Alarm Verification

 

Video Verification Provides Enhanced Safety and Quicker Emergency Response Time

Watching your home’s security video feed through an app on your phone or computer has become the new standard. Known in the industry as self-surveillance, the rise in this kind of home monitoring is due to the decreasing costs of surveillance cameras and the increased capabilities of smartphone technology. These advances have also led to the latest trend in home security, video verification (VV). According to the Central Station Alarm Association (CSAA), “Video verification is the use of captured video or real-time video in which the video information or recording is aligned with the action that initiated an alarm event to assist in determining the protocol to be followed for the alarm event.”  In the past, video verification technology was too expensive for most homeowners and too difficult to install. But, that is no longer the case. Today video verification is quickly becoming a mainstream alarm system feature.

Video Verification benefits homeowners

With video verification, when a surveillance camera notices activity, the monitoring alarm center receives notice right away. A trained alarm center operator reviews the video footage, verifies what is transpiring, and reports it to the police right away.  If the trained operator is watching a burglary in progress via video, it will be issued a higher priority. A burglary in progress is treated as a “priority 1,” by law enforcement. An alarm triggered without video verification is usually considered a “priority 3,” a much less important priority.  The change in priority level from 3 to 1 means a much faster police response time. In the case of a tripped alarm, seeing is believing.

Video Verification benefits law enforcement

Video verification technology is proving to be a win-win for both homeowners and law enforcement. For homeowners, video verification provides a quicker response time by police. As law enforcement continues to be faced with increasing job demands and smaller budgets, video verification helps minimize wasted time and money with false alarms. For officers, knowing more about the situation before they enter a home can also increase an officer’s situational awareness and safety. It also helps law enforcement better enhance the safety of neighborhoods since robbers are deterred by video.

Chief Steve Dye of Grand Prairie, TX, shared, “From our perspective, we see no difference between an eyewitness calling to report a crime and a central station operator calling to report a crime they have seen on video.  In fact, the fact that a video exists of the actual event could mean the central station call could even be considered stronger.”  And, he means what he says. Currently, the response time for a video verified alarm in Grand Prairie, TX is less than two minutes.

Video Verification offered by Fortress

Fortress Security offers the affordable I-View Now technology video verification. This cloud-based central station video interface works with most current alarm systems. The service is web-based and does not require software or a dedicated application.

Ready to upgrade to system with video verification? Contact Fortress today to learn more.

 

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Posted in: Home Safety, Security Industry Knowledge »  by: admin

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